Yet Another Maddening EXperience

This prestigious credit card company held a dining promotion between 15 Apr and 15 Jun 2011 that required all shoppers to charge to their registered card their dining expenses at selected restaurants. Charge to the card 3 times at different participating restaurants and you'll get $30 Taka voucher.

DC and I both had 5 cards altogether. We registered all of them and managed to charge to all of the cards within the deadline.

What we didn't expect is that the $150 vouchers we were expecting took forever to arrive. Only 2 vouchers of $30 came, the rest no news.

DC spent a lot of effort making calls to the respective credit card companies (3 altogether) and each gave different reasons (excuses) why we did not qualify for the vouchers (e.g. my cards are sub-cards, we dine in restaurants within hotels, the restaurants were repeated). After a lot of calls and time, then did we collect all of the vouchers back! Can you imagine how frustrating it was to repeat the same story to every hotline staffs that DC spoke to? And, Guess what, that company that organized the promotion was the last of the companies to have resolved the issue!

Sigh, this was not the first time the company disappoint us. So much for a highly regarded credit card company/ bank!



We were waiting for the Taka vouchers to spend on A. Finally, today, we were able to visit Taka with the much-awaited vouchers and got DVDs, shirt and sweater for him! :)


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A Maddening EXperience