Following Ep1 on A's site visit and Ep2 on B's enrollment (aka my bad experiences) with them, I received yet another unexpected and equally head-shaking call from them just now!
It was a guy this time. He called to inform me that there was a vacancy for my son now and if I would like to register him for K1...
Wait a minute!
As he went on, thoughts was rumbling in my head. Something was wrong with this statement. Then, it came to me almost instantly. K1? What?!
I tested him, "What age should K1 be?"
He told me to wait and turned around to ask someone who sounds like she is sitting behind him who then gave him the answer! *Shake head!*
"It's 2007" came his reply.
"Excuse me, my son is born in 2009, not 2007!" I said flatly.
"Oh" and he gave me the most lame excuse that he did not have the details on hand and was only told to call to inform of the vacancy for my son.
"Ah, and I supposed you put my son in the wrong K1 group that's why you call me now?" I told him to update his database and put my son back to the correct group, confirm the details before calling in future!
How professional is that??!! They actually put my son in the wrong group!!! This must be the joke of my day!
Related Posts:
My First Skool - A Review
Nanny for B?
Enrolled Baby in childcare
Monday, June 18, 2012
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