Before warranty ends

For about the past 6 months, I noticed a clicking sound when the car steering wheel was turned. So before the warranty ends this March, I decided to get it fix asap.

Waited 2 weeks for the parts, I had to write an email to complain about the poor response as VW didn't call me back even after I called in twice ...

Car was down for 2 days. A went with us to drop the car off at VW Macpherson before heading to school. It's a huge inconvenience as we waited 15 min to get a taxi to A's school.

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