Has the cost cutting also affected Citibank's customer service? In the past, they always respond to queries within 2 to 3 days, sometimes even the very next day. Now, it's been 2 weeks, a month and still I have not heard from them. Understaffed, overworked or the bank that never sleeps now has fallen asleep?
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6 Apr 2010 9:43 PM, DC: The bank that never sleeps seems to have doze off ...
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Tuesday, April 06, 2010
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